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Tech Talk

Tech Tools For The Festive Season

Tech tools to empower your business to handle the increased demand and opportunities that come with Diwali, allowing them to operate efficiently while capitalising on the festive spirit.

• E-commerce Platforms & Marketplaces

Integration with platforms like Amazon, Flipkart, Myntra, Meesho and Shopify: SMEs can increase their reach by leveraging e-commerce platforms. These platforms offer features like special Diwali promotions, payment gateways, and logistics support.

Festive Marketing Campaigns: Platforms like Shopify allow SMEs to create Diwali-themed websites and landing pages quickly, optimizing for the seasonal demand.

• Accounting and Tax Tools

Zoho Books, Tally, and QuickBooks: Managing finances during the festive rush can be challenging for SMEs. Tools like Zoho Books and Tally help automate the accounting process, track sales, and manage taxes, ensuring smooth financial operations during Diwali.

GST Filing: Tools that facilitate seamless GST filing ensure that businesses remain compliant with India’s tax regulations, which is particularly important for Diwali sales.

• Marketing Automation Tools

HubSpot, Mailchimp, and WhatsApp for Business: Diwali is an opportunity for businesses to engage customers with targeted festive campaigns. SMEs can automate email, SMS, and WhatsApp marketing campaigns, send personalized greetings, and offer Diwali discounts using tools like HubSpot or Mailchimp.

WhatsApp for Business: Many SMEs use WhatsApp to connect with customers, send Diwali greetings, and inform them about ongoing sales and promotions.

• Customer Relationship Management (CRM)

Zoho CRM, Salesforce, Freshworks: For SMEs, maintaining customer relationships is crucial during Diwali. CRM systems help track customer interactions, manage inquiries, and offer personalized Diwali offers and customer service.

• Social Media and Digital Advertising

Facebook, Instagram, and Google Ads: Diwali sees an increase in online shopping, and digital advertising becomes essential for SMEs. Platforms like Facebook, Instagram, and Google Ads allow businesses to run Diwali-specific promotions and ads to drive traffic and sales.

Influencer Marketing: Many SMEs collaborate with local influencers on platforms like Instagram or YouTube to create buzz around their Diwali offers and products.

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